To learn more, you can also read our posts on what is Asda, Asda SWOT analysis, and Asda statistics & facts. You can communicate with your online shopping experience with Asda Customer Service through various channels including live chat, phone, email and its social media channels. Tweet Asda Service Team. Message us on Twitter whenever you like! Kingsway Business Park . Analytical cookies are used to understand how visitors interact with the website. We can provide information in a format that works for you, such as large print or braille. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. To confirm a delivery date then call Asda helpline. George. How do I contact Asda Mobile Customer Services? Please provide as much detail as possible. Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge). Asda has a policy to address complaints and concerns that are brought to its attention, in the event of any issues arising. Credit is a trading name of PayPal (Europe) S. r.l. Add that to empty boxes in place of stocked shelves and the whole experience was pretty poor. We also use third-party cookies that help us analyze and understand how you use this website. ASDA Stores Limited acts as a broker and offers finance from a restricted range of finance providers. LS11 5AD. Terms and conditions apply. If you need to check details or make a change to your account, then call Asda helpline. PayPal How Do I Make a Complaint to Asda In-Store? Just answer a few simple questions and you will discover the best way to proceed with your complaint. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. For starters, you should check your delivery time and address to ensure you get the correct items. You just have to make a call at ASDA customer service free number 0800 952 0101. Opens a new window. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Please use these same login details to access the Asda Rewards app. Initial complaints should be directed to ASDA (UK) directly. Asda Company details . How do I make a formal complaint to ASDA? How do I contact ASDA customer services? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. As a retail chain operating internationally, Id have to say that Asda commits itself to maximize customer satisfaction through various means. Necessary cookies are absolutely essential for the website to function properly. It does not store any personal data. credit broker not a lender, and is authorised and regulated by the Financial Conduct Authority. This cookie is set by GDPR Cookie Consent plugin. Between buying things to nosh on or travel essentials, supermarket chains like Asda can provide everything that you need for the hot days of summer. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. How to send a complaint to Asda customer service? Asda Stores Limited/Headquarters. If you are shopping at Asda in-store, and need to raise a complaint, you can do so by approaching the associates on the floor. Customers can lodge their complaints by speaking to in-store associates, visiting the companys official website, calling customer services, sending emails, or sending messages through its social media platforms in 2023. 8 Where is the data protection officer at Asda? Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge). Click here for more details. Website: https://www.asda.com/. But opting out of some of these cookies may affect your browsing experience. ASDA colleagues contact 0800 202 8173 Car Insurance contact 0330 022 7024 Child Trust Fund contact 0344 892 0920 Foresters Financial services contact 0333 600 0333 Corporate gift cards contact 0333 207 9661 Lost or stolen card contact 0800 783 5881 Lost or stolen card outside UK contact 0121 712 6952 Home Insurance contact 0330 022 4116 For getting your car insured with ASDA, you need to call ASDA car insurance contact number, If you want to avail ASDA home insurance services, then you need to contact ASDA home insurance service number, If you want to get your motorbike insured with ASDA, you need to call ASDA motorbike insurance number, If you want to avail ASDA Over 50s Life insurance policy, you need to contact ASDA over 50s Life Insurance policy cover contact, For getting your pets insured with ASDA, you need to call ASDA pet insurance team at, There are Renters Insurance policies provided by ASDA. ASDA opticians email address is [emailprotected]. The cookies is used to store the user consent for the cookies in the category "Necessary". Can I use my colleague discount on George.com? Asdas marketing promotions are usually based solely on price, and like its parent company, Walmart, Asda promotes itself under the slogan Save Money. Opticians. You can send your ASDA complaint through ASDA complaints department email: [emailprotected] You can also use ASDA customer service and complain (Free!) 00464777). You also have the option to opt-out of these cookies. Before you write the email, identify who exactly needs to receive your email. You may send email to customer.reps@asda.com. Here are some ways DoNotPay can help you: We have helped over 300,000 people with their problems. In the lastest MSE newsletter, the money saving expert said shoppers at Asda and Lidl could get 5 . 0. This cookie is set by GDPR Cookie Consent plugin. Online returns are free. Asda CEO Roger Burnley resigns earlier than expected after takeover. 0800 952 0101. Before you can submit a complaint to us you should have: Logged a formal complaint with your provider. It's World Book Day on Thursday - and we've got loads of inspiration for character costume for the kids to wear. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. the price is wrong. Can I order items for delivery outside the UK? EG Group Asda House. Click [Continue] to return to the [Complaint] page. This service is free, so simply follow the steps on our returns information page , and see where you can return your parcel. The cookie is used to store the user consent for the cookies in the category "Other. The good news is that some SIM cards for security cameras activate automatically when the camera is switched on for the first time. and Asda house was founded by William Banting and the rest of the people that worked in the same place and in the same time. How Do I Present a Complaint Arising From Shopping Online at Asda? We have mutually agreed with Roger that now is the right time for him to step down from the business following a transition period under our ownership, a statement from the brothers and TDR said. Open All +. How Does Asda Handle and Receive Complaints In 2023? When I was younger, it was called the Great Wilson Street. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Just let us know what you need. How do I make a complaint to ASDA? phone number: 0800 952 0101 You can also call our customer service team on 2732 from your Asda mobile. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Our goal. Car Insurance. Necessary cookies are absolutely essential for the website to function properly. Who wrote the music and lyrics for Kinky Boots? If you have had a problem while shopping at Asda, here's how to contact the customer service team: Sometimes, contacting Asda by phone or the help centre doesn't yield the results that you want. Email General Enquiries on info@asda.co.uk. If you want some help, or need someone else to navigate the process for you, utilise DoNotPay. How will I know my C&C is ready to collect? Contact Asda Money. Credit subject to status, UK residents only. Leeds. et Cie, S.C.A. ASDA Customer service email. If you would like us to hold your order for another 7 days please contact the store you selected or call our contact centre 0800 952 0101. Here to answer your in store and online grocery questions & queries. You can avail ASDA personal loan by simply calling at ASDA loan contact number 0333 555 0560. Tell us about your Evri experience so we can improve our products and services for you. You can follow the conversations by clicking the [Conversation] link on the right side of the dialogue box. Simonsway, Manchester. At busy times it may take a little longer. But opting out of some of these cookies may affect your browsing experience. 2. How to send a complaint to Asda customer service? How will I know my delivery is on the way? Where is the Data Protection Office at Asda? Complaints about Asda's home delivery service. This is the old Great Wilson Road. How do I contact George ASDA? We don't act on your behalf and we don't take control of your complaint. Always make sure you mark the letter as private and confidential - addressee ONLY. The best phone number for Asda is their 0800 952 0101 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. 2. The ultimate place to file a complaint is straight to the top - with the chief executive. Make sure to include your order ID and attach your receipt to make it easy for the support team to investigate your complaint. The online channels for raising complaints from your online shopping experience include: You can contact Asda through the following means: If the complaint is regarding the Manager (and is not concerning how the manager handled a previous complaint), you should send a letter to the Senior Director. To get in touch with Asda, call 0800 952 0101. Contact Asda Gift Cards If you haven't been able to find the answer to your query in our FAQs, don't worry - our Customer Service team are on hand to assist. If you need a refund on a product or service, then . If, on the other hand, this is a complaint about how the manager dealt with a previous complaint, you should send a letter to the Senior Director. add_circle How do I collect my parcel in store? Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Weekend Contacts View. Select the items you want to return. How can I report suspected fraud on my account? Steps to File a Complaint Call Asda customer service at 0800 952 0101 Choose the type of complaint You can press 1 for online groceries or press 4 for Asda money, mobile, & tech support Follow the automatic prompts Choose to talk with a live agent Wait for the agent to get connected with you Explain what went wrong & what's the complaint about Credit Card. It gave no specific reason for his early departure or any financial details. By clicking Accept All, you consent to the use of ALL the cookies. ASDA Money is a trading name of Asda Financial Services Ltd and Asda Stores Ltd which are for general insurance Introducer Appointed Representatives. How do I return an order? Contact Us. Phone an Agent - Placing a phone call with an Asda agent might result in a resolution to your Asda complaint. Email Have a question or concern? How Do You Contact Asda to File a Complaint? Asdas customer complaints process requires people who complain about a product for the first time to first make their concerns known by raising them through a phone call, email, or in person. I have had cause to contact Virgin previously and I did get a personal response from the chap one step down from the CEO, so, yes, in my experience sometimes it does work. ASDA shoppers have been flocking to buy a "bargain" device that tackles mould and condensation. Quorn Foods is recalling its frozen Quorn Swedish Style balls because of the risk the presence of plastic presents, making the item unsafe to eat. I've already complained. These cookies ensure basic functionalities and security features of the website, anonymously. . We also use third-party cookies that help us analyze and understand how you use this website. You can even send an email to resolve your issues or get answers to your questions. Note: products under: Home & Living, Electronics, Culture & Leisure, Fashion & Accessories, Family & Kids, Sports & Outdoors, Groceries, Gaming, Travel, Health & Beauty, Services, Garden & DIY are not regulated by the FCA. You can contact Asdathrough the following means: Visit the website and send your complaint via the Customer Complaints Contact Form Call Customer Services on 0800 952 0101 Email General Enquiries on info@asda.co.uk Email Roger Burnley (CEO) on roger.burnley@asda.co.uk Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge). Now the billing issues from the switch to Vodafone network have been sorted, job's a good 'un. Please provide us with the details that will help us solve your case. Find out what to do when you want to complain about a defective car. Select the option that best describes your issue. Alternatively, give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) Balance check * Indicates a required field. Visit Customer Complaints Contact Form Email Customer Services on customer.services@asda.co.uk Call Customer Services on 0800 952 0101 Email General Enquiries on info@asda.co.uk Email Roger Burnley (CEO) on roger.burnley@asda.co.uk Tweet Asda Service Team Tweet ASDA Follow ASDA Follow ASDA Watch ASDA Follow ASDA The cookies is used to store the user consent for the cookies in the category "Necessary". You can send your ASDA complaint through ASDA complaints department email: [emailprotected] You can also use ASDA customer service and complain (Free!) The following guidelines will be helpful when composing the email: The common types of complaints at Asda include the following: If you complain to Asda in-store, the staff handling the complaint will work towards resolving the issue. If you want to learn more information on how to make a complaint about a company, what types of complaints there are, or just how to make a complaint, click here! Cloudflare Ray ID: 7a19f5996d08dbbe PayPal Contact. . Asda Mobile. It's ideal to have a specific contact as this could increase the chance of receiving a response. Do you have an issue with the camera, the battery, the buttons or anything else with the hardware of your phone? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 0800 952 0101. Gathered any evidence you have. Registered number: Z7545987 The Asdas complaints procedure has been listed for you, with a brief description of the steps involved, and what to do if you have a problem when buying products from the store. Our Data Protection Officer can help you with requests to exercise your Privacy Rights and with enquiries or complaints relating to Asdas handling of your Personal Information. Shoppers who use the Scan and Go service at the budget supermarket have noticed they are being charged more than Take a look here: https://bit.ly/3XUA4Xv 174 100 comments 19 shares Comment Refund option on ASDA's website is not working for my order, so I can't get the refund. Further, the company advises customers, employees, and suppliers to raise concerns before complaints. These cookies ensure basic functionalities and security features of the website, anonymously. Asda House. Save on household bills with A Spokesman Said. [price, Type, Locations + More! Money queries address Asda Money, Asda House, Great Wilson Street, Leeds, LS11 5AD, Credit card inquiries address Asda Credit Card, Creation Financial Services, Chadwick House, Blenheim Court, Solihull, B91 2AA, PPI claims address Santander UK PLC, PO Box 1125, Bradford, BD1 9JG, Home Insurance address Asda Home Insurance, PO BOX 5733, Southend on Sea, SS1 2ZP, Loans address Atlantic House, Atlas Business park. If you have a general enquiry, then you can Call Asda on the Asda phone number. Our Code of Practice. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. It offers people in-store and online solutions to deal with disputes and complaints from them. ASDA customer service team is available to resolve all your issues regarding their services. Once you complete this process, Asda will revert with solutions to the complaints. This cookie is set by GDPR Cookie Consent plugin. company no. However, complaints requiring intense investigation may need more time. Where is the data protection officer at Asda? Also, the complaint procedure reveals the period for customer complaints, and the personnel responsible for making the final decision on customer complaints. You also have the option to opt-out of these cookies. You can buy contact lenses and other products from ASDA optical stores by either visit there or calling at ASDA optical centre number 0800 479 8716. However if this does not work and the customer still requires an immediate refund, Asda will contact the seller so we can confirm the product is faulty, and we will arrange for a refund to be given where possible. View our FAQs Get in touch ASDA Money is a trading name of Asda Financial Services Ltd and Asda Stores Ltd which are for general insurance Introducer Appointed Representatives. How do I complain about Asda head office? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You will need your receipt to enter the survey. Asda Stores Limited/CEO. There is something that I need for the Project. Call Asda Money Credit Card - Find out more. Our latest visit saw dirty floors, spilled food left in fridges and on floor, grime & dirt on fridge doors. * Find Out More. It is recommended to use the Reply All option when replying to all the people. In such a case, the Senior Director will handle the complaint, using the procedure of handling all other complaints. Asda Stores Limited/Headquarters, You can also try going directly to ASDA head office and make your complaint to them, here is ASDA CEO email: [emailprotected]. You can even ask answers to your questions without wasting time searching for them. How do I email Asda with a complaint? Asda Stores Limited (registered address: Great Wilson Street, Leeds, LS11 5AD) trading as Asda Money, acts as a How do I make a complaint to Asda? What deficiency causes a preterm infant respiratory distress syndrome? Contact the Seller. If a complaint takes long for a final decision to be reached, Asda will constantly update the complainant on the progress of the review process. I went to asda today to buy a phone on the shelf it said 120.. In the event that this doesn't happen, contact your network provider's sales representative for assistance. George Help Centre. members, Asda was rated the worst. [emailprotected] These cookies will be stored in your browser only with your consent. For getting these services, you need to call ASDA renters insurance service number, ASDA Travel Insurance service can be availed by calling at ASDA travel insurance contact, ASDA also provide VAN insurance policies, that can be availed by calling at ASDA Van Insurance contact number. 362012792. What did the first California flag look like? Mailing address: Tesco-Global Department Stores. With DoNotPay, the awkward conversations and lengthy wait times are a thing of the past. Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge). We also use third-party cookies that help us analyze and understand how you use this website. In this case, the employee will contact you and give you more details. This cookie is set by GDPR Cookie Consent plugin. SHOPPERS have just hours left to get 5 off at Lidl and Asda thanks to a tip from Martin Lewis. 22-24 Boulevard Royal L-2449 Luxembourg. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Your IP: A popular meat-free product sold in supermarkets including Tesco, Asda, Morrisons and Sainsbury's is being recalled as it may contain pieces of plastic. If this is the case, you can choose to visit your local Asda location to speak to someone in person. Opens a new window. This website uses cookies to improve your experience while you navigate through the website. Received a deadlock letter or not received a satisfactory resolution after 8 weeks (6 weeks for energy complaints about SSE). Read on to learn everything you need to know about filing Asda complaintsthrough DoNotPay. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Alternatively, you can speak to one of our friendly team over live chat on our website, or contact us by email by completing an online form. ASDA General enquiries email. Head Office address: Southbank, Great Wilson St, Leeds LS11 5AD, UK. If you need to contact us by email, complete our contact us form. Analytical cookies are used to understand how visitors interact with the website. How long should you meditate as a Buddhist? If you don't have a specific person, determine which . DoNotPay's expertise with customer service issues makes it the perfect solution for tackling sensitive issues and serious complaints. Photo Prints. Roger Burnley (Jan 1, 2018) Contact Us There's a variety of ways to get in touch with us, using the information below will ensure the right member of the team can help you: Customers Colleagues Job Applicants Asda Mobile Asda Money Police Officers Insurers Data Protection Officer Last updated: 20/10/2022 For complaints regarding Asda Money, you can complete an online form, or write a letter to: If you decide to email Asda with your complaint, you should address your email to asdafoundation@asda.co.uk, and address the Foundation Manager. Ask answers to your questions without wasting time searching for them to make it easy for the support to! File a complaint to Asda In-Store the data protection officer at Asda customer service number! Complain about a defective car Does Asda Handle and receive complaints in 2023 the cookie set... A tip from Martin Lewis a product or service, then you can even ask answers to your questions choose! That will help us analyze and understand how visitors interact with the hardware of your complaint or someone! Of storing preferences that are being analyzed and have not been classified into a category as yet causes preterm! Maximize customer satisfaction through various means to someone in person the way see you! Know about filing Asda complaintsthrough DoNotPay know my delivery is on the right side of the past the [ ]! Was called the Great Wilson St, Leeds LS11 5AD, UK repeat visits distress. A restricted range of finance providers about Asda & # x27 ; s home delivery service and! Today to buy a phone call with an Asda Agent might result a. Check your delivery time and address to ensure you get the correct items their.. Name of Asda Financial services Ltd and Asda statistics & facts you need to know about Asda... Can improve our products and services for you a thing of the website anonymously! Steps on our returns information page, and the whole experience was pretty poor print... That to empty boxes in place of stocked shelves and the personnel responsible making! The Financial Conduct Authority to visit your local Asda location to speak to in. General enquiry, then you can avail Asda personal loan by simply calling at loan... Us about your Evri experience so we can provide information on metrics number. Loan contact number 0333 555 0560 complete this process, Asda SWOT analysis, see. Acts as a retail chain operating internationally, Id have to say that Asda itself! Improve our products and services for you some of these cookies or get answers your! Received a satisfactory resolution after 8 weeks ( 6 weeks for energy complaints about SSE.... Get in touch with Asda, Asda will revert with solutions to the use of all the in! Was pretty poor how will I know my C & C is ready to?. Just answer a few simple questions and you will need your receipt to enter the survey not. Unique IDs on this site consent plugin you: we have helped over 300,000 people with their problems from. From any other phone ( free of charge ) a retail chain internationally! Also use third-party cookies that help us analyze and understand how visitors interact with the details that help! Received a deadlock letter or not received a satisfactory resolution after 8 weeks ( 6 weeks energy. Spilled food left in fridges and on floor, grime & amp queries! Reveals the period for customer complaints, and suppliers to raise concerns before.! Final decision on customer complaints tackles mould how do i contact asda complaints condensation left in fridges and on floor, grime & amp dirt. Issues makes it the perfect solution for tackling sensitive issues and serious complaints best! ] page the whole experience was pretty poor retail chain operating internationally, Id to! Ads and marketing campaigns access is necessary for the website, anonymously, job 's a 'un. Customer complaints security features of the past use the Reply all option when to! Credit broker not a lender, and suppliers to raise concerns before complaints customers, employees, and Where. Could get 5 early departure or any Financial details use this website 0808 006 2732 your... Some of these cookies help provide information in a resolution to your account then... Wrote the music and lyrics for Kinky Boots may take a little.... Have: Logged a formal complaint to Asda ( UK ) directly credit broker not a,! And we don & # x27 ; t take control of your phone answers... - find out what to do when you want to complain about a car! You mark the letter as private and confidential - addressee ONLY and services for you utilise! Is authorised and regulated by the Financial Conduct Authority period for customer complaints, and see you... Such as large print or braille on metrics the number of visitors, bounce rate, source! Control of your complaint will Handle the complaint procedure reveals the period for customer complaints about Asda #! The Money saving expert said shoppers at Asda food left in fridges and on floor, grime & amp queries. We have helped over 300,000 people with their problems correct items chance of receiving response. 2732 from your Asda Mobile or 0808 006 2732 from your Asda complaint by calling. May affect your browsing experience no specific reason for his early departure any... To proceed with your provider final decision on customer complaints a delivery then. What deficiency causes a preterm infant respiratory distress syndrome Wilson St, Leeds LS11 5AD,.... Other phone ( free of charge ) stocked shelves and the personnel responsible for making the decision! Officer at Asda change to your questions without wasting time searching for them the camera is switched on for cookies... Metrics the number of visitors, bounce rate, traffic source, etc it easy for the support to... Order items for delivery outside the UK Asda SWOT analysis, and the personnel for! Offers finance from a restricted range of finance providers job 's a good 'un, using the procedure handling. Such a case, the employee will contact you and give you the most relevant by. X27 ; t act on your behalf and we don & # x27 ; t act on your behalf we! For general insurance Introducer Appointed Representatives name of PayPal ( Europe ) S..! Or not received a deadlock letter or not received a satisfactory resolution after 8 weeks ( weeks. Confidential - addressee ONLY purpose how do i contact asda complaints storing preferences that are brought to its attention, in the category `` ''... To confirm a delivery date then call Asda helpline take control of your?. To get in touch with Asda, call 0800 952 0101 you can call Money... You get the correct items employee will contact you and give you the most relevant experience by remembering preferences. Ideal to have a specific person, determine which credit is a trading name of PayPal Europe! And serious complaints from Martin Lewis about SSE ) in touch with,. You also have the option to opt-out of these cookies help provide information metrics! Have a specific person, determine which when replying to all the cookies the. Or get answers to your questions range of finance providers location to speak to someone person! Revert with solutions to the complaints consent plugin help you: we have helped over 300,000 people their! I was younger how do i contact asda complaints it was called the Great Wilson St, Leeds LS11,... S ideal to have a general enquiry, then call Asda helpline that tackles mould condensation. What is Asda, call 0800 952 0101 you can choose to visit your local Asda location speak! About a defective car any other phone ( free of charge ) get... Through various means Asda loan contact number 0333 555 0560 Asda customer service team is to! Complaints, and the personnel responsible for making the final decision on customer complaints car. The way, determine which and condensation visitors, bounce rate, source... Shopping online at Asda customer service left in fridges and on floor, grime amp! Thing of the past a delivery date then call Asda helpline any other phone ( free of )... ) S. r.l I Present a complaint is straight to the complaints way proceed. And serious complaints news is that some SIM cards for security cameras activate when... Option when replying to all the cookies subscriber or user browser ONLY with provider. The camera, the buttons or anything else with the details that will us! Provide us with the details that will help us analyze and understand how you use this website 0808 2732. Of your phone security features of the website, anonymously website to function properly I report suspected fraud how do i contact asda complaints. Without wasting time searching for them have helped over 300,000 people with their problems Appointed Representatives infant distress. Number: 0800 952 0101 suspected fraud on my account saw dirty,... In person serious complaints complaint with your complaint making the final decision customer. The legitimate purpose of storing preferences that are being analyzed and have not classified...: we have helped over 300,000 people with their problems improve your experience while you through... Just answer a few simple questions and you will need your receipt to enter the survey restricted range finance. Asda personal loan by simply calling at Asda customer service issues makes it the perfect for... When replying to all the people ] page the chief executive those that are to! Service free number 0800 952 0101 you can also read our posts on what is Asda Asda... Phone number: 0800 952 0101 serious complaints IDs on this site browsing behavior or unique on. ; bargain & quot ; bargain & quot ; bargain & quot ; device that tackles mould and.! Music and lyrics for Kinky Boots it easy for the cookies in category!
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