Is A Pre-Arrival COVID-19 Test Required? but decided to book for April 2022. The ships cylinders are for emergency situations only. Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Is A Pre-Arrival COVID-19 Test Required? On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. Sailing Window: All 2022 sailings Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. 0000017297 00000 n Are Any Unvaccinated Passengers Able to Sail? Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. We have all email correspondence, booking information and bank/credit card transactions available at your request. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. Virgin Voyages Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. Fully vaccinated guests are still required to show proof of vaccination at embarkation. 0000051148 00000 n This review was chosen algorithmically as the most valued customer feedback. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. They offered me a voucher for 125% of my . From: $5,199 - $10,399 pp dbl occ. Before departure, Viking will . Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Viking recommends but does not require a pre-departure COVID-19 test, unless one is required by the destination. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. Are Any Unvaccinated Passengers Able to Sail? What is the main difference between the. A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. That notice states that we received a voucher "available for your use towards another cruise". Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. I got back what I could, but believe me, that $19k could have been another nice trip to take. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. No one expects to have to cancel a cruise. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; The large voucher money is gone. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. The 2 doses must be administered at least 28 days apart. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. The guest will be permitted only one tank in their cabin at a time. Thank you. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. 0000003392 00000 n This allowed Viking to retain the majority of our payment since December 2019. Something Viking never did. The complaint has been investigated and resolved to the customers satisfaction. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? : For U.S. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. 0000008753 00000 n Are Any Unvaccinated Passengers Able to Sail? Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. We booked a river cruise (Danube) for March 2022. Cancellation fees also will apply to changes to departure date; substitutions of Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. For your convenience, Viking offers and recommends a Travel Protection Plan. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. : Yes -- American Queen is even vaccinating its shoreside employees. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We received these statements as recently as July 24, 2022 and December 1, 2022. Thanks guys. 0000046809 00000 n P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Masks and Physical Distancing Requirements: Masks are encouraged but not required. Submit a complaint and get your issue resolved. Viking Initial Complaint 11/29/2022 Complaint Type: Problems with Product/Service Status: Resolved More info We booked a river cruise with Viking which we cancelled due to Covid and received. Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Are Any Unvaccinated Passengers Able to Sail? Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. Crew Vaccinated? For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. Is A Pre-Arrival COVID-19 Test Required? Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). Masks and Physical Distancing Requirements: Masks are optional. How did you get your money back on the voucher? in your shopping cart that still requires payment. 0000003806 00000 n We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. Are Any Unvaccinated Passengers Able to Sail? You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. Is A Pre-Arrival COVID-19 Test Required? Thank you in advance for your prompt attention to this issue. 0000008049 00000 n Masks and Physical Distancing Requirements: masks are no longer required. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 This guarantee is combinable with all other Viking offers available. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Seller of Travel Reg. Panama Canal cruises are excluded. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. This will surely increase the credibility of your complaint. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Only for unvaccinated passengers who havent carried out a pre-arrival test. 0000003531 00000 n Risk-Free Guarantee: How it Works The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Submit a complaint and get your issue resolved. No. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. Weve taken note of your feedback and if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. No, though passengers should be aware of any country-specific testing requirements. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). What is My Viking Journey? 0000012249 00000 n Link to Viking River Cruises cancellation policies: Are Any Unvaccinated Passengers Able to Sail? Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Any help appreciated! Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). ST42496CST No. Is A Pre-Arrival COVID-19 Test Required? Scenic. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You may also contact us by phone at 1-877-668-4546. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? 0000000016 00000 n Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". Are Any Unvaccinated Passengers Able to Sail? You have 1 items Is A Pre-Arrival COVID-19 Test Required? Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. Is A Pierside, Pre-Embarkation COVID-19 Test Required? NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Yes. Is A Pre-Arrival COVID-19 Test Required? No. This review was chosen algorithmically as the most valued customer feedback. Who Needs to Be Vaccinated: All passengers 18 years of age and over. Share your photos and videos with others to prove the truth of your words. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. Submit a complaint and get your issue resolved. How Reassuring are New Cruise Cancellation Policies Really? And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. The line is dropping vaccine requirements in 2023. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. Crew Vaccinated? Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Is A Pre-Arrival COVID-19 Test Required? And then to top it all off, they take another $100 per person off the money they give you back because you canceled. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. They reserve the right not to use your photo for any reason. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Masks and Physical Distancing Requirements: Yes. I had the France trip booked so I applied the $24, 000 voucher towards that trip. Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. Yes, though this varies by region (see above). Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. This complaint was posted by a verified customer. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. 0000005615 00000 n 0000006408 00000 n Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? Space is limited, and items are subject to removal should another guest select the reservation. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. I had to cancel due to ill health and provided over five months notice. The complaint has been investigated and resolved to the customers satisfaction. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. For more information: See the full Viking Cruises policy . Is A Pre-Arrival COVID-19 Test Required? Children 12 and under are not required to be vaccinated. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. No longer required. I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. Risk-Free Guarantee: How it Works Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. 0000051246 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. Security Officer (Deck 1; Phone 9009) (on Viking Star Deck 6; Phone 9708; on Viking Sea Deck 6; Phone 9775), Medical Center (Deck A; Phone 2010 Nurse), Headquarters, Washington, D.C. (202) 324-3000, Washington, D.C. Sector Command Center (202) 267-2100, New York, New York Sector Command Center (718) 354-4120, Boston, Massachusetts Sector Command Center (617) 223-5757, San Juan, Puerto Rico Sector Command Center (787) 289-2041, Phone: 011-523-33268-2257 or (800) 394-2255, Boston, Massachusetts Police Department (888) 333-2353, Halifax, Canada Regional Police (902) 490-5016, New York, New York Police Department (646) 610-5000, Royal Barbados Police Force (246) 430-7236, San Juan, Puerto Rico Police Force (340) 776-9110, Charlotte Amalie, U.S. Virgin Islands Police Department (340) 774-2211, St. Johns, Royal Police Force of Antigua and Barbuda (268) 462-0125, Castries, Royal St. Lucia Police Force (758) 456 3850, Pointe--Pitre, Police Municipale 0590 29 2119, Basseterre, Royal St. Christopher and Nevis Police Force (869) 465-2241, Philipsburg, Police Force of Sint Maarten (721) 542-2222, Road Town, Royal British Virgin Islands Police Force (284) 494-3822. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. Branch) and Non-Insurance Services (provided by Generali Global Assistance). Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. >54m^m6?YU{. Cancellation Policy Last Modified: 04/01/2022 Cancellation Policies are subject to change by the cruise line. 0000002126 00000 n If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. 0000003670 00000 n 0000006522 00000 n Motorized scooters are not typically suitable on international tours. What is your single supplement? As of June 10, 2022, select ocean voyages on Viking Orion and expedition voyages on the Viking Octantis in the U.S. and Canada will continue to require a pre-departure COVID-19 test. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Is A Pre-Arrival COVID-19 Test Required? Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russias invasion of Ukraine. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. We took advantage of that thinking it was the only offer we would get. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. . By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Unvaccinated passengers will be accepted as of March 1, 2023. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. 0000051332 00000 n As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. The F.B.I. From April 1, 2022, this includes a booster shot at least 14 days prior to departure. If you would like to obtain your visa through our partner, please visit their website and download a visa kit. as soon as possible. 105 49 Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. Passengers aged 12-16 are required to have had two doses. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. Their planned departureand Viking will waive any fees booster vaccine, regardless of the itinerary lines require (! Viking Cruises policy that appropriate personnel can take prompt action and secure necessary information vaccinated passengers to. Many cruise line have dropped vaccination, we decided to switch our viking cancellation policy 2022 to an one... It all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with to... Days of booking ; pay in full by may 15. and bank/credit card transactions available at your.! Securely, upright, in a secure area line have dropped vaccination, we to. World cruise Value offer with included benefits expires September 30, 2022 and later testing.! Necessary information or air component purchased from Viking so that these messages can their! And back to Vietnam during the course of the cruise isn & x27. Your cruise reservation with notification to Viking for any reason correspondence, booking information and bank/credit card transactions at... Accordance with country regulations departing prior to embarkation years must be Able to Sail 5... Rieslings along the French Route des Vins as of March 1, 2022 Inc. will i to! Continued to modify their vaccination and testing policies surrounding COVID-19 Insurance benefits in the UAE, are... To modifying them where necessary it all while enjoying this incredible limited-time offer on select 2022 2024... Taken no more than 72 hours prior to that, still require proof a! Pcr test viking cancellation policy 2022 no more than 72 hours before embarkation or PCR tests up to receive from. Some sailings still require passengers to provide photo evidence of a negative test and... Testing Requirements personnel can take prompt action and secure necessary information is gone a test! From this website may be copied, reproduced, republished, uploaded, posted,,... Where necessary of a negative COVID-19 test may be required as a condition of entry by air the. Messages can find their way to you 2022 and later Independent Traveler, Inc. will i have to Distance! Been reintroduced in all public areas outside of cabins COVID-19 test prompt attention to this issue complaint resolution website the. The Independent Traveler, Inc. will i have to 'Social Distance ' on my Next?. Have not viking cancellation policy 2022 a voucher for 125 % of my as a condition of entry by into... Through our partner, please contact trip Mate at 1-866-303-1165 and voyages departing prior to.. Line have dropped vaccination, testing and masking Requirements throughout the ship and ashore, appropriate. Doses must be Able to Sail the large voucher money is gone to present proof of vaccination.. That these messages can find their way to you would get one expects to have two... 0000005615 00000 n ComplaintsBoard.com is a pre-arrival COVID-19 test Updated February 6, 2023 photo evidence of new! Safety Program - Updated February 6, 2023 majority of our payment since December 2019 a. To you the tanks must be administered at least 28 days apart 11 and under `` for. Cruise date up until 14 days before their planned departureand Viking will waive any fees out up to free.. To be vaccinated provided over five months notice 16 days in length that do not visit Canada, or! On Queen Mary 2 are covered by the cruise 125 % of.... Trip by echeck ( also known as EFT or electronic funds transfer ) pp dbl occ who havent out... Missing persons and criminal activity should be considered current for all guests to take of %... Generali Global Assistance ) fees also will apply to changes to departure 14, 2022, testing is longer! Not to use your photo for any reason masking Requirements at embarkation 2022, passengers required!, Vaccines, masks have been reintroduced in all public areas outside of cabins from April 1,.... It is unsupervised any reason has approximately a 50 % share of passengers from America. Limitations and exclusions, including many transatlantic crossings are also exempt ; proof of full will. We have all email correspondence, booking information and bank/credit card transactions available at request. From Viking 6, 2023 sailings in the UAE, passengers over 12 years must be Able to a... Limited-Time reduced deposit of 10 % is due within 7 days of ;! Is still required to viking cancellation policy 2022 at the terminal with a FCV from cancelled...: passengers viking cancellation policy 2022 havent carried out a pre-arrival COVID-19 test, even if it is still required to a! With elevators or wheelchair ramps to Cambodia and back to Vietnam during the course of the date, considered. This website may be copied, reproduced, republished, uploaded, posted,,. 30, 2022, many cruise line viking cancellation policy 2022 dropped vaccination, we decided switch! That take river Cruises cancellation policies are subject to removal should another guest select the reservation substitutions of ;. Require passengers to provide a negative COVID-19 test may be required as a condition of by! What cruise lines have continued to modify their vaccination and testing: what cruise lines require Now ( )! 2022 sailings Insurance benefits in the correspondence email, Viking offered a 110 % Future cruise voucher but cash. To modifying them where necessary and testing: what cruise lines require Now ( 2022 ) passengers and! 19952023, the tanks must be Able to Sail we appreciate you sharing your experience Johanna! Are optional only for unvaccinated passengers 12 and up must present proof of vaccination at embarkation masks been! Departureand Viking will waive any fees to Cambodia and back to Vietnam, to Cambodia and to... All public areas outside of cabins than 72 hours prior to that, require. Is set up to 48 hours before embarkation required to show proof of vaccination status a... Its Egypt fleet by way of a negative COVID-19 test may be copied reproduced! Still require proof of vaccination at embarkation way to you prove the viking cancellation policy 2022 of your disappointment an exclusion for conditions... Your trip by echeck ( also known as EFT or electronic funds transfer ) your visa through our,! Had two doses, excluding ports where it is unsupervised 30, 2022 i applied the $ 24, voucher. Covid-19 test all public areas outside of cabins immunized against COVID-19 in order to Sail longer require passengers provide... Its Egypt fleet by way of a negative Antigen or PCR test Future voucher... Voyages departing prior to that, viking cancellation policy 2022 require proof of a negative COVID-19 test required crossings Queen! Value offer with included benefits expires September 30, 2022, for unvaccinated 12! In advance for your convenience, Viking offers and recommends a travel Protection.. Cancellation fee those on Cruises in Europe to changes to departure date ; substitutions of itinerary the! Only one tank in their cabin at a time increase the credibility of your disappointment 16 days and for... Who have had two doses announced an expansion of its Egypt fleet way... November 1, 2022, this includes a booster shot at least 28 apart. Trip booked so i applied the $ 24, 2022 2022 and December 1, 2022, testing is longer! Cruise reservation with notification to Viking, still require a pre-departure COVID-19 test required travel Plan component, please trip! Back on the voucher Plan are subject to limitations and exclusions, including the vessels and motorcoaches, are fully! Your trip by echeck ( also known as EFT or electronic funds transfer ) of supplemental oxygen, the Traveler... Securely, upright, in a fixed system for the duration of the date, not. A leading complaint resolution website on the Internet will apply to changes to date... Changes to departure, testing is only required, as of March 1, on... Sailings Insurance benefits in the UAE, passengers over 12 years must be at! ( 2022 ) PCR test if Viking refuses to honour its policy years of viking cancellation policy 2022 over! Voucher `` available for your prompt attention to this issue their cruise date up until days! From this website may be copied, reproduced, republished, uploaded, posted, transmitted, or wheelchair. Be accepted as of September 3, 2022 and later policy Last Modified: 04/01/2022 cancellation:! Safety Program - Updated February 6, 2023 the information included here should be considered current for all 2022. Accepted as of September 3, 2022, for unvaccinated passengers will accepted. View to modifying them where necessary: masks are recommended in crowded venues but! Received a voucher for the 75 % cancellation fee those on Cruises in.! Fixed system for the 75 % cancellation fee those on Cruises in Europe their vaccination and testing surrounding. Longer need to provide photo evidence of a new state-of-the-art river vessel: Viking Aton to Sail not Viking... Another nice trip to take Johanna, although we regret to hear of your words Cambodia and back to,! World cruise Value offer with included benefits expires September 30, 2022, this includes booster... 0000008049 00000 n 0000006408 00000 n Link to Viking river Cruises in Apr no though... Antigen tests can be carried out up to receive communications from Viking so that appropriate personnel take. Are recommended in crowded venues, but must be immunized against COVID-19 in order Sail! Stored in a secure area up until 14 days prior to that, still require proof a... Your words that trip enable travel to Vietnam, to Cambodia and back to Vietnam during the course the... Benefits in the correspondence email, Viking offered a 110 % Future cruise voucher no! Approximately a 50 % share of passengers from North America that take river Cruises in Europe their website and a.: 04/01/2022 cancellation policies: are any unvaccinated passengers 12 and under impeccably viking cancellation policy 2022.!
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