The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. While I have no problem with a ramekin of nuts in flight, the popcorn was such a nice change of pace and reinforced WestJet's younger, fresher feel. first class offers the most comfort and amenities, while economy class offers the least. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel, Possibly the best Business Class product offered by any North American airline. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. That was my one criticism in my feedback to the carrier post-flight. Sounds like the only thing that fixes that concept is a third FA. I wish WS luck, but I won't be patronizing them. Westjet Business Class Boeing 787 DreamlinerWestjet 787 Business Class London to Calgary.Come and fly with me on the Westjet 787-9 Dreamliner in business cla. As an added bonus for those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? Though that's a nice concept, I didn't have a ton of time and wanted to nibble on something before I boarded the flight, so placing an order and then waiting for the food to be delivered wasn't the most ideal situation. On the plus side, everything about the food and presentation was on par with Qatar Airways and any other top business class product. Is this your first time in a pod seat? The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. In total, we earned 8,860 Membership Rewards points for this flight, worth about $180 according to TPG's current valuations. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. Waiting at my seat upon boarding was WestJets excellent bedding, which included a plush pillow and a comfortable blanket. After a nap, I woke up peckish, so I took a look at the light fare on the menu, which listed pulled-duck and veggie-and-cheese sliders; Canadian poutine; an afternoon tea with sandwiches, mini cakes and pastries; and a traditional scone with clotted cream and jam. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. I often feel overwhelmed on board airplanes when I have my phone, laptop, AirPods and over-ear headphones charging at various times and the accompanying cord disaster. WestJet business class signature cocktail & popcorn. Or perhaps they can make it work with the leisure travellers. Sometimes it's worth a large investment to reap the benefits of a great credit card. By the time my tray was cleared we had less than 4hr20min remaining to London, and were approaching Greenland the meal service took just under four hours, which is just a bit under half of the flight. Being a flight attendant - and one that works for Westjet's main competitor - it just isnt fair to assess how long a service took a few DAYS into a delivering an entirely new product. The personal television was in a fixed position on the back of the seat in front, and the tray table slides out from underneath the TV, and can be folded over in half. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. It was 25 minutes before Sara got to my seat, and greeted me with the biggest smile. The crew was also very friendly. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). Wow, great to read a review of a brand new business class product. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. Within a couple of minutes business class was full, with all 16 seats taken. Sounds just like any other service. Must keep an eye out for new 787s. I suspect that over time thats something theyll be able to work out, because Ive never in my life had an airline take nearly four hours to complete a basic meal service, and that also nearly eliminates the point of having a flat bed. I also liked that the remote could do separate functions from the larger screen -- this allowed me to keep an eye on my flight's progress while watching a movie, which I am a big fan of. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. Long drawn out meals are nice, but people really just want to sleep. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. Lucky generally seems to find those airlines stand-off-ish, and instead likes airlines where young women kneel by his seat and put slippers on his feet. In short I think WestJet's problem is that they don't have the economies of scale on this aircraft configuration needed with the 16 seats to staff the cabin in an efficient way as a 5.3:1 (adding 1 FA) probably doesn't pencil out for them. Also a very different viewpoint in service speed in one direction vs other. The decor of the cabin looks economy, no PJ to offer? That should help speed up the initial part of the service. I loved their enthusiasm, and in many ways this is why I love flying products that are new to an airline, because its not just me who is enthusiastic, but also the crew. Do you know when their party in the sky is going to be bookable? WestJet offers a full dine on demand experience in business class, so you can have what you want when you want. At the conclusion of the meal I reclined my seat into bed mode. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. The dining exercise takes about 2,5 hours. Most helpful comments ( as chosen by the OMAAT community ). And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. Underneath the seat and to the left was a small exposed storage compartment. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. At every interaction the crew asked how I enjoyed everything (the drink, the food, etc.). /]. I am amazed you didn't get it, Lucky! I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Miles? Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a drink. That's a lot of Amex points. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. On flights over 4+ hours, you will have the possibility to purchase additional items such as hot meals and fresh food options. Yep. WestJets 787-9 business class cabin is intimate, and consists of just 16 B/E Aerospace Super Diamond reverse herringbone seats. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. AF/KLM will happily compete with WestJet, they already offer much cheaper fares, all the while they use WestJet's own domestic network for feeder traffic! Learn more. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. Something ain't right in Denmark if you went that long without having to take a leak! Third and each additional bag: $100.00 CAD / $118.00 USD. I dont really get why they wouldnt select that as a feature on a brand new 787. It has been possible to earn and redeem Flying Blue miles on WS for quite some time, like late 2017. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. I want to like AA but its really bad. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. And were not talking a 15 second spiel, but rather they spent a few minutes with each passenger. Prices will be updated at least every two hours. It has three classes: Business, Economy Premium and Economy. can take quite a while. Of course the big area for improvement was with speed. It's a competely different kind of airline, engineered to be irrelevant to readers of this blog. Of course this example on WestJet is nowhere near as bad as the appalling example given a while back, from memory on AA ex Charlotte, in which the FA invoked 9/11 in some hokey, homespun homily about how passengers up the front had saved the airline. And the dishes are making me hungry. It was 40 minutes after takeoff before my order was taken. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. Much nicer finishes than AA's same seats. Last night I took a flight I was really excited about. It depends on the schedule offered by WJ and AC and also if you are a Flying Blue member you just stick to WJ i guess. A fine selection of Canadian and International wines, Special dietary meals are available if booked 24 hours prior to your flight, 18.5 inch touch screen monitor with interactive touchscreen controls, Access to hundreds of hours of movies and TV episodes, Active noise-cancelling headphones for use during your flight, Distinctly Canadian, uniquely WestJet service from our cabin crew members. I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. , we earned 8,860 Membership Rewards points for this flight, worth $! ( as chosen by the OMAAT community ) WS luck, but I wo be! Waiting at my seat upon boarding was westjets excellent bedding, which included a plush pillow and a comfortable.! Works starting on the ground, so I appreciate that its gate-to-gate first class the... Most comfort and amenities, while economy class offers the least plush pillow and a comfortable.! 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