Privacy Policy

Privacy Policy for Uranus Tech Nepal Pvt. Ltd.

Effective Date: December 18, 2023

1. Introduction

Uranus Tech Nepal Pvt. Ltd. (“we” or “us”) has developed this mobile application (the “App”) to provide services and add value to customers’ daily field operations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the App.

2. Information We Collect

We collect the following information through the App:

2.1 App-Related Information:

1. Device and account information: This may include your device type, operating system, unique device identifiers, IP address, and account information.
2. Usage data: This may include information about how you use the App, such as the features you access, the time you spend on each feature, and your location data.
3. Camera, Contacts, and Media Devices: We may access these libraries to perform specific functionalities within the App, but we do not store or share this information with any third-party providers.

2.2 Personal Information:

1. You may be required to provide certain personal information, such as your name, email address, and phone number, to use certain features of the App or to receive support.

3. How We Use Your Information

We use your personal information for the following purposes:

1. To provide and improve the App and its features, including customization and personalized services.
2. To communicate with you, such as sending you important information about the App, responding to your queries, and providing customer support.
3. To track the App’s performance and usage.
4. To comply with legal obligations and enforce our policies.

4. Information Sharing and Disclosure

We will not disclose your personal information to any third-party providers except for the following purposes:

1. To comply with legal requirements, such as a court order or subpoena.
2. To investigate potential fraud or abuse.
3. To protect the rights, property, or safety of others.

We may also share aggregate or anonymized information with third-party partners for research or analytics purposes.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Age Restriction

We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

1. Uranus Tech Nepal Private Limited
2. Ward No -10, New Baneshwor, Kathmandu, Nepal
3. Phone: +977-1-5244670/5244242
4. Email: info@uranustechnepal.com
5. URL: https://uranustechnepal.com

9. ISO 27001:2013 Compliance

We are committed to protecting your personal information and maintaining compliance with ISO 27001:2013 standards for information security management systems. We have implemented appropriate technical and organizational controls to ensure the confidentiality, integrity, and availability of your information.